Forgot Password

Recover Password

If you forgot your password, recover it by entering your email address.

If your account belongs to the old SalDeCompras program and did not use an email as username, this process will not work. In that case, go to: "Recover old account".

Additional support?

If you were unable to change your password or need further assistance, please contact our Customer Service at:

Phone: +34 923 881 127.

Via Whatsapp: +34 614 370 363.

Email: saldecompras@aytosalamanca.es.

In-person: at the Economic Promotion Offices of the Salamanca City Council, located at Plaza Mayor nº15, 4ª Planta, 37002, Salamanca.