Recover your SalDeCompras account

If you used the SalDeCompras loyalty program and your username was not an email address, you can recover your account here.

You only need your old login details and a valid email address to link your account to Salamanca de Compras.

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You need to reset your password for the SalDeCompras program to complete this process.

NOTE: Once you’ve completed the old password recovery process, you can return to this step to finish recovering your SalDeCompras account.

Recover SalDeCompras password

If you were unable to change your password or need further assistance, please contact our Customer Service at:

Phone: +34 923 881 127.

Via Whatsapp: +34 614 370 363.

Email: saldecompras@aytosalamanca.es.

In-person: at the Economic Promotion Offices of the Salamanca City Council, located at Plaza Mayor nº15, 4ª Planta, 37002, Salamanca.